Past Awards
2016
Best Working Paper Award:
Second Place
Winning material:
“Impact of Queue Configuration on Service Time: Evidence from a Supermarket”
![2016 - Second Place 2016 - Second Place](/var/ezflow_site/storage/images/iol-home/recognize-excellence/community-prizes-and-awards/behavioral-operations-management/best-working-paper-award/2016-second-place/3213638-2-eng-US/2016-Second-Place_large.jpg)
2006
Junior Faculty Forum Paper Competition:
Second Place
Winning material:
Call Center Outsourcing: Coordinating Staffing Level and Service Quality