The 'common sense conundrum' for workplace AI: Which roles will fall to robotics?
AI is big business. Where once robotics was reserved for the futuristic, Elon Musk-types, it’s now a viable tool for all businesses across all sectors. Earlier this month, Air Canada announced its intentions dabble in AI to improve their customer service support, with robotics set to help improve call times in staff centres. And they’re not alone.